Web Access Contact Center Application
SaaS
|
LAN Server
|
The application is runnable on any kind of AS, supporting any type of database server. If you expect to install in the existing IT environment, you'll do nothing to prevent this. Thanks to the used technologies and solutions it can run a low-power servers and practical, the modules can be installed on physically different servers . To increas the stability and the security, proper installation of the system is able to operate in clustered and load balanced environment.
Expectations of the most important developments in the technology used for:
Due to these considerations, a system was the result of the development, which can be easily integrated in any IT environment and can be expanded with new modules, with external interfaces.
The admin interface is available with your favorite browser over HTTPS protocol. The operator's client applictaion is a platform-independent software solution. The application server is running on a central server responsible for serving the business logic.
User interface
Base functions
Call functions
Statements, controlling