WaccApp - Services

Support

Our experts can help you choose the best solution from our services. If necessary, we provide support for starting up your new call center, we can help you to build the campaign structure, programming scripts and questionnaires.

Telephone support service: Monday-Friday 7:00 to 19:00 pm
E-mail support service: 7 x 24 hours (1 hour response-time, 4 hours in outside working hours or the next morning)
Personal support during working hours: Monday-Friday 8:00 to 17:00 pm.

Installation

Our solution is available in SaaS (Software as a Service) and in LAN Server (Local Area Network Server) as well.

Software as a Service

For companies who wish to benefit from investment costs without providing you with the SaaS solution is recommended. This will prevent the server procurement, installation, modification of IT structure and the costs of system administration. If they later decide want to migrate to the LAN Server solution, then we assume the server installation, configuration, data transfer to the new server.

Advantages

Available without investment
Quickly, just a few hours can be deployed/installed
Scalable
Predictable monthly costs
Services can be suspended
Maximum protection and security of data stored in

LAN Server

We recommend it for companies with its own IT environment and customers who needs a long-term solution. If you have minimum 10 permanent operators, this type of service is a more profitable investment. It needs an initial investment.

Advantages